Privacy Policy

Our Commitment to Privacy :
Lokpal Industries ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or purchase our products and services.

Information We Collect :
We may collect the following types of information:

Personal Identification Information: Name, company name, current name ,job title, billing address, shipping address, phone numbers (landline and mobile), and email address.
Financial Information: Bank account details, GST Number, and other payment processing information necessary to process transactions p&l details etc.
Technical Information: IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data collected via cookies and similar technologies.
Correspondence: Records of any correspondence between you and us, including emails,whatsapp messages and call recordings for quality and training purposes.

How We Collect Information :
We collect information in the following ways:

Direct Interactions: When you fill out forms on our website, correspond with us via phone or email, request a quotation, or place an order.
Automated Technologies: As you navigate through our website, we may automatically collect technical data about your equipment and browsing actions.
Third Parties: We may receive information about you from third parties, such as credit reference agencies or business partners, for the purpose of verifying your identity and creditworthiness.

How We Use Your Information :
We use the information we collect for various purposes, including:

To Fulfill Orders: Processing your orders, arranging delivery, and providing after-sales support and installation services.
To Communicate: Sending you important information regarding your order, changes to our terms, policies, or other administrative information.
To Improve Our Services: Analyzing trends and user behavior to improve our website, product offerings, and customer service.
Marketing: With your consent, we may send you information about new products, special offers, or industry news that we think you may find interesting. You can opt-out of these communications at any time.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
All such information collected will be for bussiness purpose only.

Disclosure of Your Information :
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service Providers: With trusted third-party vendors, logistics partners, and payment processors who assist us in operating our business, provided they agree to keep this information confidential.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security :
We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. All information you provide to us is stored on secure servers. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site.

Data Retention :
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically up to 8 years as per Indian tax laws).

Your Rights :
Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal information.
Rectification: The right to request that we correct any information you believe is inaccurate.
Erasure: The right to request that we erase your personal information, under certain conditions.
Object to Processing: The right to object to our processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us at info@lokpal.com.

Cookies:
Our website uses cookies to enhance user experience. Cookies are small files placed on your computer's hard drive that help us analyze web traffic or customize content. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.cookies are catalyst to improve bussiness.

Changes to This Privacy Policy :
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.and inform us immediately for any disagreement.

Lokpal Industries
A-6, SEC-3, NOIDA-201301, INDIA
+91-120-4846801, 4846802
info@lokpal.com